Microsoft Outlook Training
Microsoft Outlook is a personal information manager (PIM) that allows you to maintain detailed information about your contacts, such as your customers, coworkers, and clients. It also lets you keep track of your daily schedule, tasks to complete, and manage other personal or work-related information. Outlook is probably best known for its email capabilities, enabling you to send, receive, and manage email messages. Outlook also provides fax support, group scheduling capability, and task management.
Master Instructors can teach you how to fully take advantage of Outlook so you can effectively organize and manage important information. Check with the Master Instructor in your area for class outlines and prices.
Microsoft has determined that learning the following skills will make you an Outlook specialist:
Messaging
- Originate and respond to e-mail and instant messages
- Attach files to items
- Create and modify a personal signature for messages
- Modify e-mail message settings and delivery options
- Create and edit contacts
- Accept, decline, and delegate tasks
Scheduling
- Create and modify appointments, meetings, and events
- Update, cancel, and respond to meeting requests
- Customize Calendar settings
- Create, modify, and assign tasks
Organizing
- Create and modify distribution lists
- Link contacts to other items
- Create and modify notes
- Organize items
- Organize items using folders
- Search for items
- Save items in different file formats
- Assign items to categories
- Preview and print items
